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Photo: Avaya Desktop Phone

Phone Upgrade Project

May 2, 2016

ITSS continues our project to move 3700 telephones from our Nortel voice systems to our Avaya Aura systems.
Illustration: Ed Tech Update

Ed Tech Update

May 2, 2016

Get the scoop on what's happening in Ed Tech.
Illustration: Captioning and Sound Wave

Captioning Challenges When Someone Else Owns the Copyright

May 2, 2016

A new solution helps solve a major issue for captioning 3rd party video.
Cartoon: I. T. S. S. Staff News

New ITSS Staff

May 2, 2016

We're pleased to announce the recent hire of two new ITSS staff members.
Photo: Laptop keyboard. Cursor hovers over the  Accessibility  key.

WCAG Principles and Implementation

May 2, 2016

The Web Content Accessibility Guidelines (WCAG) has 4 guiding principles. Implementing them places people at the center of your web site.
Illustration: Quicktime logo and player controls

QuickTime for Windows is Unsupported

May 2, 2016

Windows users who don't need QuickTime should uninstall it.
Photo: Rows of Windows 10 laptop computers.

Goodbye, Windows 7; Hello, Windows 10

May 2, 2016

Windows 10 will soon be the standard Windows Operating System at UMD.
Illustration:  OpCon Plan

IT Service Continuity During a Power Outage

May 2, 2016

UMD had a mostly positive experience with technology during a recent power outage. This is due to Operational Continuity planning.
Illustration: Next Generation Network

U-Wide Next Generation Network Project

May 2, 2016

The University of Minnesota has embarked on a mission-critical project to upgrade its networks (wired and wireless).


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