Help Desk Phone Will Be Staffed
The Help Desk phone (218-726-8847) will again be staffed during regular business hours (8:00-4:30 Monday through Friday). Please note that we will have only one person staffing the phone, so if you call and get a busy signal, we ask that you leave a voice mail message and we'll return your call as soon as we are able. You may also open a help desk ticket by sending an email to [email protected].
Computer Service Hours Extended
ITSS staff have been providing limited hours for TechCenter services but will be returning to our normal business hours (8:00 - 4:30 Monday through Friday). Service is still limited to University devices (no personal devices) but includes:
- New computer consultation/ordering
- Computer imaging and setup for Active Directory (Windows) or Jamf (Mac)
- Computer repairs for University devices (both warranty and on-site)
- Virus/malware removal for University devices
Service is by appointment only as the TechCenter remains closed to customers. Device pickup/drop off is completed at the UMD Mail Room. Please call the ITSS Help Desk for details or to schedule service.