Captioning Pre-Recorded Video Services

Multimedia Hub Services for Captioning Pre-recorded Video

The Multimedia Hub is happy to assist the UMD community in creating accessible video. For instance they can train students, faculty, and staff members how to edit automatic YouTube closed captioning to make it accessible.

Outside Services for Captioning Pre-recorded Video

The campus Accessible Technology Team has identified a service that can provide captioning for videos. They currently charge $162 per content hour ($2.70 per minute) for transcript and caption files and offer over 40 output types.

How the Service Works

You either establish an account with the vendor directly or you work with ITSS and they will use their account with the vendor, and charge back to your department. You provide digital video files to the vendor (either directly or through ITSS) and transcripts if available. The vendor sends back captioned video in your preferred file type. They generally are able to turn around the files in a few working days, although at busy times it will be slower and you can pay a premium for a quicker turnaround.

If Disability Resources is aware that you have a student in your class who needs captioning, you will be alerted and an ITSS staff member will follow up with you to determine your needs and work with you. Funding will be provided to cover the cost of captioning in these situations. If you become aware of a student in your course who needs captioning as an accommodation, please contact Kara Hanson immediately.

Learn more about the vendor at 3Play Media.

Departments are welcome to establish their own accounts with this service or they can work with ITSS for help. Contact Kara Hanson for help.

Requirements for Captioning Pre-recorded Video

Aside from the intrinsic value of inclusion for all, captioning of Pre-recorded Video must be provided for all videos on the open Web per WCAG AA 1.2.2, which serves as the University of Minnesota Accessibility Standard.

"Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. (Level A)"

UMD Policy on Captioning of Video states that captioning of online video is required in the following situations:

  • Uncaptioned videos create a barrier to instructional material for a student who has a disability (documented with Disability Resources) which would be accommodated by captioning.
  • The video is being shared in an unrestricted way.

An example of an "unrestricted way" is posting a video to the open web.