Professional Title
Manager of User Services & Security
Sally Bradt
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Services
- ITSS Service Requests
- Academic Technology
- Application Development
- Computer Management
- Database & Server Support
- Email & Google Apps
- File Storage
- Network & Wireless
- Printing
- Software
- Telephone & Voicemail
- Test Scoring & Evaluations
- Training & Workshops
- Web Hosting & Content Management
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Centers & Locations
- 1:Button Studio, Automated Video Recording Space
- Classroom Technology
- Computer Labs
- Media Hub
- TechCenter Help Desk
- Videoconferencing
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Security & Policies
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Policies & Procedures
- Application Management
- Appropriate Use of Information Technology
- Captioning of Video
- Cloud Applications: Advice for Instructors
- Course Management System Support
- Data Center Access
- Data Requests
- Digital Data Process for Terminated Employees
- Digital Signage
- Domain Names at UMD
- Email Announcements
- Mass Email to UMD Students
- Purchasing Software
- Recommended Solutions
- Server Management
- Workstation and Device Management
- 3 Steps to Secure Computers
- Duo Security
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Service Level Agreements
- Overview of Service Level Agreements
- Application Development & Support Services
- Classroom and Event Support
- Email Infrastructure Support Services
- End User & Computer Device Support
- Enterprise Systems Support Services
- Hosting Services
- Managed Data Storage and Secure Backup
- Managed Print Services
- Network Services
- Reporting & Analysis Services
- Third Party Application Integration & Support Services
- Voice Services
- Web Hosting and Content Management Support
- iOS Fleet Management Service
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Policies & Procedures
- About Us
- Remote Support & Resources