Educational Technology Technical Questions and Issues

Illustration: Ed Tech Update
September 29, 2017

Several options exist to answer questions and resolve issues.

For faculty and instructional staff, to expedite resolving technical questions and issues with UMN centrally supported educational technologies (e.g., Moodle or Canvas, Kaltura, Google Course Groups), please visit UMN Technology Help, email help@umn.edu, call 612-301-4357, or chat online.

For student or classroom technology support, or if you have technical questions or issues about eGradebook, please contact the UMD Help Desk, call 218-726-8847, email itsshelp@d.umn.edu, or visit the ITSS website for locations, hours, and chat options. For an educational technology consultation, please email et-itss@d.umn.edu with your request. An ITSS Educational Technologist will contact you to schedule an appointment within 2 business days.

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