Academic Technology Support Options
A wide variety of support options are available to help you with university-supported academic technologies and tools and your course design needs.
For all other technical assistance, such as password resets or problems with your computer, contact the UMD ITSS Help Desk.
ITSS Techcenter Helpdesk
UMD's Academic Technology offers a first layer of support for technical issues regarding Canvas, videos, and other Academic Technology. Contact our ITSS HelpDesk - Monday - Friday, 9:00 am - 4:30 pm by:
- email [email protected], or
- phone (218) 726-8862, or
- After 4:30 pm or on weekends, contact UMN Technology Help at [email protected] or (612) 301-4357.
Other Support Options
Academic Technology Drop-in Sessions
Drop-in during designated times with questions, ideas, needs etc. related to the technologies used in the courses you're teaching this semester or courses you're setting up for a future semester. Both in-person and remote sessions are available for the beginning of Fall semester.
No registration is needed for these informal drop-in sessions.
Academic Technology Appointments
Schedule an Academic Technology Appointment with an academic technologist to explore how to use Canvas, Kaltura, or other academic technologies used in teaching and learning.
Course Design Consultations
Instructional designers and academic technologists are available to partner with you to explore to design a course or re-design one or more aspects of a course.