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Getting Assistance with Canvas at UMD
To start planning your Canvas transition over the 2017-2018 academic year, complete our form to request an appointment with an educational technologist.
- Faculty should refer to the Canvas Transition Website for news, updates and help and support resources.
- This is a significant transition and the early development of Canvas transition plan for your department can lead to a more successful outcome.
- Canvas provides 24/7 vendor support to the UMN system through June 2018. Click the Help button in the Canvas global navigation menu to view all the support options which include email, chat and phone. You can also email firstname.lastname@example.org for assistance with technical questions within Canvas (UMN support is not 24/7).
- UMN Canvas Self-Help Guides are published:
- Create and Organize Content
- Assess and Grade Student Work
- Migrate a Course from Moodle to Canvas
- Communicate with Students
- Collaborate with Groups
- We encourage you to Canvas development sites to work on course content. A development site allows you to explore the features and functionality of Canvas and then transfer your development site to the production version of Canvas when ready.
- If you plan to use third party tools like publishing sites, clickers, etc. be sure to check the Canvas LTI integration web page to see if your tool has been installed into Canvas.
- If you do not see your tool on the list you will need to request review of the tool.
- Moodle will remain available and supported for the duration of the 24-month transition.
- All Moodle courses will be archived at the end of Summer 2019.
- Starting fall 2019, all course sites using a centrally supported LMS will be in Canvas.
- For more information or to subscribe to Canvas Updates visit the UMN Canvas Transition Information website.