Educational Technology Support

Training and Workshops

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The Educational Technology Intake Process for Faculty and Instructional Staff

  • For technical issues, please contact the Helpdesk at 218-726-8847 or to have a service ticket generated, or attend a Tech Tune-up drop-in session.
  • To request a consultation please email and an Educational Technologist will respond within 1 business day to schedule a consultation.
  • To explore other opportunities and services for your unit, please contact your collegiate unit communication liaison as listed.
    • College of Liberal Arts (CLA): Qi Zhang (, 218-726-6148)
    • College of Education and Human Service Professions (CEHSP): Amanda Evans (, 218-726-7680)
    • Labovitz School of Business and Economics (LSBE): Kara Hanson (, 218-726-8903)
    • School of Fine Arts (SFA): Kara Hanson (, 218-726-8903)
    • Swenson College of Science and Engineering (SCSE): Bruce Reeves (, 218-726-6831)

Educational Technologists

As members of Information Technology Systems and Services (ITSS) we work at the intersection of technology and education. We help faculty and instructional staff design teaching and learning materials and align appropriate digital resources and tools to support learning goals. Taking a systems approach, we support teaching and learning using methodologies such as SAMR, TPACK, and the ISTE Standards. Working closely with local and system-wide partners such as the Center for Excellence in Teaching and Learning (CETL), UMD collegiate unit Academic Technologists, the Center of Educational Innovation (CEI), and Academic Technology Support Services (ATSS), we offer sessions and expand support based upon individual, departmental or unit needs. Explore the UMD Educational Technology Support Model for the resources and services available to UMD faculty and instructional staff.


Educational Technologists are available at no cost to:

  • offer small or large group sessions and 1:1 consultations.
  • support and consult with faculty and instructional staff as they integrate technology into their course planning and teaching (face-to-face, hybrid, flipped and online).
  • assist with the selection, alignment and incorporation of educational technology tools (i.e. Moodle, eGradebook, Google Apps, classroom response tools, web conferencing etc.) appropriate to supporting teaching efforts.
  • provide consultations related to course design, instructional design and the prototyping of teaching and learning assets etc.
  • help the campus connect with system-wide services such as course and media production from Academic Technology Support Services (ATSS) or the exploration of teaching and learning practices, provided by the Center for Educational Innovation (CEI).
  • come to your department to offer drop-in sessions or custom sessions based on your needs, ideas, course projects etc.
  • design and develop sessions based on individual, departmental or unit needs.
    • Examples of past custom sessions include Active Learning in Any Environment and Applying Quality Matters standards to designing and facilitating online courses.
  • provide online program administrative consultations using the Online Learning Consortium’s Online Scorecard.

Ongoing News and Updates

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Contact Information

  • For technical issues and questions, contact the Helpdesk at 218-726-8847 or to have a service ticket generated to receive assistance.
  • To request a consultation please email and an Educational Technologist will respond to schedule a consultation.

Scheduled Sessions

Kick-Start Roundtables

Join us for concurrent roundtable sessions to get your course technology-ready for the semester. You can come to one or all. Feel free to move from table to table during a Friday session. Held Fridays Aug. 26, Septermber 2 and Septermber 9, 10:30-Noon, Kirby Plaza 175

Hands-on help with specific topics/tools:

  • Turning Technologies® Classroom Clickers
  • Options for Gradebooks: eGradebook and Moodle
  • Get started with Moodle: How to request a course site, basic activities and resources

Tech Tune-up Drop-in Sessions

Drop by Kirby Plaza 175 with questions or bring a laptop/mobile device to work on your courses. No registration is required for these open sessions. Sessions run August 22 to December 15, 2016.

  • Every Monday 1:30 to 3:30 p.m.
  • Every Tuesday 10 to 11 a.m. and 2 to 3 p.m.
  • Every Wednesday 8:30 to 10:30 a.m.
  • Every Thursday 10 to 11 a.m. and 3 to 4 p.m.

Wrap-up Sessions

Scheduled late semester informal specialized topic sessions to wrap up and plan for upcoming semesters. Session dates/times will be posted by November 18:

  • gradebook – submitting final grades
  • setting up or copying Moodle Courses
  • course archiving

Remember, you never have to wait for a scheduled session or workshop to move forward, contact us at to get started today!

Custom Sessions

Educational Technology Intensive

Multi-session, customized workshops designed upon departmental or unit needs. ITSS and/or ATSS/CEI led. No cost. Examples include:

  • active learning in any classroom
  • designing and execution of an online course
  • reviewing Moodle features to support course outcomes

Educational Technology Personal Consult

Project-based, one-to-one faculty consultations with an ITSS Educational Technologist.

To get started with an educational technology custom service email

Additional options include: