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Technical Support

TechCenter Helpdesk 
Kirby Plaza 165
Assistance with computer repair & support, passwords, network access, email access, and more.
Call: x8847 (on campus) 
Email: itsshelp@d.umn.edu
Visit: Kirby Plaza 165
Hours: View hours

MultiMedia Hub 
Library 260
Assistance for editing videos, audio, & photos.
Call: x6087 (on campus)
Email: mmedia@d.umn.edu
Visit: Library 260
Hours: View hours

Billing and Account Assistance

ITSS Main Office
Kirby Plaza 386
Assistance with billing questions.
Call: x7587 (on campus)
Email: itss@d.umn.edu
Visit: Kirby Plaza 386 
Hours: Monday - Friday, 8:00 am - 4:30 pm
Mailing address: Kirby Plaza 386 
1208 Kirby Drive 
Duluth, MN 55812-3095
Rates: View our Rates and Fees
Accounts: View our central system account types

Services & Locations

Contact Information

Following is contact information for some of our most frequently requested services. For a complete listing of ITSS services and contacts, please see ITSS Department Directory.

Contact Location Hours Number (218)
Main Office KPlz 386 8:00am - 4:30pm 726-7587
Help Desk TechCenter, Kplz 165 Hours 726-8847
Computer Maintenance TechCenter, KPlz 165 Hours 726-6222
AV Equipment Checkout TechCenter, KPlz 165 Hours 726-6222
Computer Labs Locations Hours Lab phones
MultiMedia Hub Lib 260 Hours 726-6087

ITSS Staff (login)