Telephone and Voicemail
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UMD Information Technology Systems & Services (ITSS) provides both local and long distance telephone services to the campus. A variety of phones are available to suit different needs.
As part of the phone service, automated voicemail is available on every phone extension.
BE ADVISED: ITSS is currently in the middle of a Phone Upgrade Project. Differences in the upgraded phones include:
For more information on our phone and voice mail service, select one of the following:
- Phone options and features: Select the model that is right for you, and learn how to use basic features such as call forwarding, transfer, and more.
- Unified Messaging & My Callpilot Desktop Message (Voicemail): Learn how to log in and use the campus unified messaging system.
- Dialing instructions: How to dial local, long distance, international and 911 calls from campus phones.
- Avaya Aura 9608G User Guide (PDF): A quick reference for basic phone tasks.