Work for ITSS

Career Opportunities

Welcome! We are glad you are interested in a career with ITSS. Please take some time to learn about our department, UMD, Duluth, and our current job openings. We'd love to hear from you.

Current Job Openings

UMD Classroom Audiovisual Support Specialist

The Classroom Audiovisual Support Specialist works collaboratively with Information Technology Systems and Services (ITSS) team members and other UMD units to design and support audiovisual systems in face-to-face, hybrid and remote academic learning spaces at the University of Minnesota Duluth.  The position provides on-site support to configure, install, integrate, test, troubleshoot, and maintain audiovisual technologies such as cameras, lighting, audio equipment (microphones, speakers, etc.) and other communications equipment and systems.  This position also works with University space management staff and faculty to evaluate audiovisual needs, recommend purchases and provide technical consultation. Duties may also include developing campus standards for audiovisual equipment and systems, directing student staff and providing basic technical training to instructors.

How to Apply

This is a 100%, 12 month position. Minimum salary is $45,323.20. Actual salary commensurate with experience. Complete applications must include:

  • Letter of Application addressing the qualifications
  • Current Resume

To apply for this position, go to http://www1.umn.edu/ohr/employment/ and search for job opening 341258. Click on the job title to view the job details and application instructions.


UMD IT Professional - End User Support

Information Technology Systems and Services (ITSS) seeks a passionate, dedicated professional to join a creative and collaborative team to support faculty, staff and student technology needs.  A successful candidate will have excellent technical and interpersonal skills and a strong commitment to supporting ITSS values including team focus, trust, integrity, realistic optimism, self-motivation, caring, and creative problem solving.

How to Apply

This is a 100%, 12 month position. Minimum salary is $45,323.20. Actual salary commensurate with experience. Complete applications must include:

  1. Letter of Application addressing the qualifications
  2. Current Resume

To apply for this position, go to http://www1.umn.edu/ohr/employment/ and search for job opening 340930. Click on the job title to view the job details and application instructions.


Systems Administrator

ITSS is seeking a GNU/Linux systems administrator.  This position will be responsible to monitor, maintain, and upgrade GNU/Linux servers; provide documentation and training for central system services; use Puppet configuration management to drive system configs; serve as backup support for system security and server management utilities. The position may also provide programming support for special projects or systems programming support.

How to Apply

To apply for this position, go to  http://www1.umn.edu/ohr/employment/ and search for job opening 340921. Click on the job title to view the job details and application instructions.  Applications will be accepted until the position is filled.


Student Employment - Academic Technology Assistant

The ITSS Academic Technology Team is looking for responsible Academic Technology Assistants to help us provide immediate support to UMD instructors and students using Canvas, Kaltura, and other University supported academic technologies for teaching.

The Assistants should be highly organized, dependable, and self-motivated. The Assistants' main tasks include providing Tier 1 support for Canvas, Kaltura and other University-supported academic technologies, using our University ticketing system (TDX) to track and potentially escalate issues you cannot resolve. Our ideal candidate is technologically savvy (familiar with Canvas and Kaltura in particular), resourceful with strong searching skills, has strong written communication skills (is able to communicate instructions or issues clearly), and has experience in communicating with diverse populations. ITSS will provide thorough training on all academic technologies centrally supported by the University as well as on the ticketing system.

The starting pay is $10.08 an hour.

How to Apply

To apply for this position, go to http://www1.umn.edu/ohr/employment/ and search for job opening 341867. Click on the job title to view the job details and application instructions.

This position is a part-time (up to 20 hours per week) student position. Work-study is allowed but not required. The Assistants will start at the ITSS standard pay of $10/hour, with a possible opportunity for lead pay in the future.

Applications are due by August 5. We hope to hire assistants by August 16, with a start date during the week of August 23. There is a possibility to do training and work remotely starting in August, but once school starts (August 30) work will be completed on campus working in the Kathryn A Martin Library 1st Floor.

About ITSS

Photo: Jason Davis, with University of Minnesota Duluth mascot, Champ

Information Technology Systems and Services (ITSS) delivers outstanding technology services to the University of Minnesota Duluth campus. Our staff have technical expertise, adaptability, a focus on customers, and a commitment to process improvement. We provide professional support for UMD students, staff, and faculty in the following areas:

  • Application and database development
  • Computer labs
  • Computer maintenance and repair
  • Course management
  • Data centers
  • eCommerce
  • Email
  • Enterprise applications
  • General software
  • Instructional technology
  • IT Help Desk
  • Mobile technologies
  • Multimedia
  • Personal computers
  • Network infrastructure
  • Online learning
  • Printing
  • Security
  • Servers and virtualization
  • Systems administration
  • Telecommunications
  • Web services

About UMD

The University of Minnesota Duluth is the second largest campus in the University of Minnesota system, enrolling more than 11,000 students, including 1,000+ graduate and professional students. Our campus consists of more than 50 buildings on 244 acres overlooking Lake Superior.

UMD is home to the Tweed Museum of Art, the Marshall W. Alworth Planetarium, Weber Music Hall, the Marshall Performing Arts Center, Glensheen Historic Estate, Minnesota Sea Grant, the Natural Resources Research Institute, and the Large Lakes Observatory. 

In addition to cutting edge research and academic excellence, UMD is known for its NCAA Division I Men's and Women's Ice Hockey Teams, and its other NCAA Division II athletic teams. The UMD Men's Hockey Team has won several championships, two of which are from 2018 and 2019.

About Duluth

Located on the north shore of Lake Superior, Duluth is the fourth largest city in Minnesota. Together with Superior, Wisconsin, we form an area known as the Twin Ports, supporting a regional population of nearly 280,000. As one of the largest international ports in the world, Duluth is known for shipping and as a commercial and manufacturing center. In addition to industry, Duluth is a regional hub for health care, education, aviation, technology, and is a top tourist destination.

Duluth offers big city amenities with a small town feel. In Duluth, there are a multitude of cultural activities along with many museums, restaurants, premier craft breweries, theatre and dance companies, shows and fairs, and the Great Lakes Aquarium. Duluth also has a bustling music scene with local festivals/venues such as Homegrown Music Festival and Bayfront Festival Park

With 26 miles of scenic rocky shoreline, Duluth is one of the best outdoor cities in the US. Activities such as mountain biking, surfing, hiking, skiing, snowmobiling, rock climbing, and kayaking/canoeing are all enjoyed within the city limits. Duluth is also known for its proximity to the Boundary Waters Canoe Area, Voyageurs National Park, Isle Royale National Park, several Minnesota State Parks, and the Apostle Islands National Lakeshore.

Don't spend your life sitting in traffic. Why simply vacation in Duluth? Wake up to Lake Superior every day!

Learn more at Destination Duluth.