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Work for ITSS

Information Technology Systems and Services (ITSS) Career Opportunities

Career Opportunities

Welcome! We are glad you are interested in a career with ITSS. Please take some time to learn about our department, UMD, Duluth, and our current job openings. We'd love to hear from you.

Current Job Openings

Developer 1

- A bachelor’s degree in MIS, Computer Science, or other related fields; or a combination of related education and work experience in the areas of application/web/systems development to equal four years.
- Knowledge of programming.

- Ability to work with and build consensus with people from diverse cultures and backgrounds
- Excellent listening skills and the ability to communicate effectively, verbally and in writing, with a diverse range of audiences
- Proven ability to meet deadlines using effective organizational skills to prioritize multiple tasks and manage projects, and work with minimal supervision
- Demonstration of effective problem-solving and decision-making abilities with keen attention to detail
- Demonstrated ability to learn, understand, and apply new technologies (e.g. mobile application design and development)
- Ability to work both independently and collaboratively in teams
- Knowledge of database (e.g. PostgreSQL, MySQL, Oracle)
- Experience on web development with programming languages and scripting languages (e.g. PHP, Ruby, Perl, JavaScript)
- Knowledge of source code control (e.g. Git, SVN) and versioning


The candidate is responsible to work independently as well as collaboratively with other staff in the UMD Information Technology Systems and Services Department (ITSS) and other campus academic and administrative units on multiple activities relating to application support and development. This position will be responsible for:

Production Application Development & Support (70%)

Collaborating with other team members, the candidate will:

Provide ongoing maintenance of applications.
Troubleshoot production applications and resolve bugs or escalate issues when necessary.
Code enhancements to production applications based on end users requirements.
Assist with long-term system analysis and preparation of systems design specifications for system integration and upgrades.
Test and debug programs, prepare systems test data, and prepare program documentation.
This candidate will function as the primary contact for application service requests.

New Application Development (20%)

Participate in Agile team processes (feasibility, daily stand-ups, sprint reviews, etc).
Collaborate with other team members to code new applications or enhancements
Test and debug programs, prepare systems test data, and prepare program documentation.

Professional Development (10%)

Team meetings and activities
ITSS departmental events
Campus and system wide events, activities, training, and conference
Other professional training and conferences

*The employer retains the right to change or assign other duties to this position.*

How To Apply
This is a 100%, 12 month, Civil Service Position. Minimum starting salary is $44, 324. Actual salary commensurate with experience. Anticipated start date is March 4, 2019.

Complete application includes Cover letter, resume, 3 professional references, and an unofficial transcript.

Applications will be accepted through January 3, 2019

Application Instructions:

Applications must be submitted online. To apply for this position, go to search for job opening 328011. Click on the job title to view the job details and application instructions.

The cover letter and CV/resume will be attached during the application process. First submit the application and then return to the "My Activities" page to attach the additional documents.

Any offer of employment contingent upon successful completion of a background check, a degree verification and employment verification.

The University of Minnesota is an equal opportunity educator and employer.

About ITSS

 Jason Davis, with University of Minnesota Duluth mascot, Champ.Information Technology Systems and Services (ITSS) delivers outstanding technology services to the University of Minnesota Duluth campus. Our staff have technical expertise, adaptability, a focus on customers, and a commitment to process improvement. We provide professional support for UMD students, staff, and faculty in the following areas:

  • Application and database development
  • Computer labs
  • Computer maintenance and repair
  • Course management
  • Data centers
  • eCommerce
  • Email
  • Enterprise applications
  • General software
  • Instructional technology
  • IT Help Desk
  • Mobile technologies
  • Multimedia
  • Personal computers
  • Network infrastructure
  • Online learning
  • Printing
  • Security
  • Servers and virtualization
  • Systems administration
  • Telecommunications
  • Web services

About UMD

The University of Minnesota Duluth is the second largest campus in the University of Minnesota system, enrolling more than 11,700 students, including 1,100 graduate and professional students. Our campus consists of more than 50 buildings on 244 acres overlooking Lake Superior.

We are home to the Tweed Museum of Art, the Marshall W. Alworth Planetarium, Weber Music Hall, the Marshall Performing Arts Center, Glensheen Historic Estate, Minnesota Sea Grant, the Natural Resources Research Institute, and the Large Lakes Observatory.

UMD's men's hockey team competes in the NCHC Division I and has earned national titles. The women's Hockey team plays in the Western Collegiate Hockey Conference and was won five NCAA Championships in the eleven-year history of the Women's NCAA Frozen Four. The Bulldogs football team won the NCAA Division II National Football Championship in 2008 and 2010.

About Duluth

Located on the north shore of Lake Superior, Duluth is the fourth largest city in Minnesota. Together with Superior, Wisconsin, we form an area known as the Twin Ports, supporting a regional population of nearly 280,000. One of the largest international ports in the world, Duluth is known for shipping and as a commercial and manufacturing center. It is a regional hub for health care, education, aviation, technology, and is a top tourist destination.

Duluth offers a multitude of cultural activities and is home to many museums, art galleries, theatre and dance companies, shows and fairs, the Duluth Superior Symphony Orchestra, the Lake Superior Zoo and the Great Lakes Aquarium. Each year, the Homegrown Music Festival showcases the talent of our local music scene. Duluth is renowned as a premiere craft brew destination.

At twenty-six scenic miles in length, Duluth was recognized by Outside Magazine as an Adventure Hub and in 2014 was voted as America's Best Outdoors Town. With over 11,000 acres of parkland within city limits, countless miles of hiking, biking, skiing, and snowmobiling trails, its proximity to the Boundary Waters, the Apostle Islands, downhill ski resorts, beautiful state parks, and the nearly 300 mile long Superior Hiking Trail, Backpacker Magazine named Duluth one of the best cities to raise an outdoor kid.

Don't spend your life sitting in traffic. Why simply vacation in Duluth? Wake up to Lake Superior every day!

Learn more at Destination Duluth.