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Information Technology Systems and Services (ITSS) Career Opportunities

Career Opportunities

Welcome! We are glad you are interested in a career with ITSS. Please take some time to learn about our department, UMD, Duluth, and our current job openings. We'd love to hear from you.

Current Job Openings

Developer 1


  • A bachelor's degree in MIS, Computer Science, or other related fields; or a combination of related education and work experience in the areas of application/web/systems development to equal four years.
  • Knowledge of programming.


  • Ability to work with and build consensus with people from diverse cultures and backgrounds.
  • Excellent listening skills and the ability to communicate effectively, verbally and in writing, with a diverse range of audiences.
  • Proven ability to meet deadlines using effective organizational skills to prioritize multiple tasks and manage projects, and work with minimal supervision.
  • Demonstration of effective problem-solving and decision-making abilities with keen attention to detail.
  • Ability to learn, understand, and apply new technologies (e.g. mobile application design and development).
  • Ability to work both independently and collaboratively in teams.
  • Knowledge of databases (e.g. PostgreSQL, MySQL, Oracle).
  • Experience in web development with programming languages and scripting languages (e.g. PHP, Ruby, Perl, JavaScript).
  • Knowledge of version control and source code management tools (e.g. Git)

About the Job

The candidate is responsible to work independently as well as collaboratively with other staff in the UMD Information Technology Systems and Services Department (ITSS) and other campus academic and administrative units on multiple activities relating to application support and development. This position will be responsible for:

Production Application Development & Support (70%)

  • Collaborating with other team members, the candidate will:
  • Provide ongoing maintenance of applications.
  • Troubleshoot production applications and resolve bugs or escalate issues when necessary.
  • Code enhancements to production applications based on end users requirements.
  • Assist with long-term system analysis and preparation of systems design specifications for system integration and upgrades.
  • Test and debug programs, prepare systems test data, and prepare program documentation.

New Application Development (20%)

  • Participate in Agile team processes (feasibility, daily stand-ups, sprint reviews, etc).
  • Collaborate with other team members to code new applications or enhancements
  • Test and debug programs, prepare systems test data, and prepare program documentation.

Professional Development (10%)

  • Team meetings and activities
  • ITSS departmental events
  • Campus and system wide events, activities, training, and conference
  • Other professional training and conferences

*The employer retains the right to change or assign other duties to this position.*

How To Apply
This is a 100%, 12 month, Civil Service position. Minimum starting salary is $44,324.80. Actual salary commensurate with experience. Anticipated start date is September 16, 2019.

Applications will be accepted until July 22, 2019.

Complete applications must include:

1. Letter of Application addressing the qualifications

2. Current Curriculum Vitae or Resume

3. Contact information for three professional references.

Application Instructions:

Applications must be submitted online. To apply for this position, go to and search for job opening 331382. Click on the job title to view the job details and application instructions.

About ITSS

 Jason Davis, with University of Minnesota Duluth mascot, Champ.Information Technology Systems and Services (ITSS) delivers outstanding technology services to the University of Minnesota Duluth campus. Our staff have technical expertise, adaptability, a focus on customers, and a commitment to process improvement. We provide professional support for UMD students, staff, and faculty in the following areas:

  • Application and database development
  • Computer labs
  • Computer maintenance and repair
  • Course management
  • Data centers
  • eCommerce
  • Email
  • Enterprise applications
  • General software
  • Instructional technology
  • IT Help Desk
  • Mobile technologies
  • Multimedia
  • Personal computers
  • Network infrastructure
  • Online learning
  • Printing
  • Security
  • Servers and virtualization
  • Systems administration
  • Telecommunications
  • Web services

About UMD

The University of Minnesota Duluth is the second largest campus in the University of Minnesota system, enrolling more than 11,000 students, including 1,000+ graduate and professional students. Our campus consists of more than 50 buildings on 244 acres overlooking Lake Superior.

UMD is home to the Tweed Museum of Art, the Marshall W. Alworth Planetarium, Weber Music Hall, the Marshall Performing Arts Center, Glensheen Historic Estate, Minnesota Sea Grant, the Natural Resources Research Institute, and the Large Lakes Observatory. 

In addition to cutting edge research and academic excellence, UMD is known for its NCAA Division I Men’s and Women's Ice Hockey Teams, and its other NCAA Division II athletic teams. The UMD Men's Hockey Team has won several championships, two of which are from 2018 and 2019.

About Duluth

Located on the north shore of Lake Superior, Duluth is the fourth largest city in Minnesota. Together with Superior, Wisconsin, we form an area known as the Twin Ports, supporting a regional population of nearly 280,000. As one of the largest international ports in the world, Duluth is known for shipping and as a commercial and manufacturing center. In addition to industry, Duluth is a regional hub for health care, education, aviation, technology, and is a top tourist destination.

Duluth offers big city amenities with a small town feel. In Duluth, there are a multitude of cultural activities along with many museums, restaurants, premier craft breweries, theatre and dance companies, shows and fairs, and the Great Lakes Aquarium. Duluth also has a bustling music scene with local festivals/venues such as Homegrown Music Festival and Bayfront Festival Park

With 26 miles of scenic rocky shoreline, Duluth is one of the best outdoor cities in the US. Activities such as mountain biking, surfing, hiking, skiing, snowmobiling, rock climbing, and kayaking/canoeing are all enjoyed within the city limits. Duluth is also known for its proximity to the Boundary Waters Canoe Area, Voyageurs National Park, Isle Royale National Park, several Minnesota State Parks, and the Apostle Islands National Lakeshore.

Don't spend your life sitting in traffic. Why simply vacation in Duluth? Wake up to Lake Superior every day!

Learn more at Destination Duluth.