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About Us
Technical Support
| TechCenter Helpdesk Kirby Plaza 165 |
|
| Assistance with computer repair & support, passwords, network access, email access, and more. | |
| Call: | x8847 (on campus) 218-726-8847 |
| Email: | itsshelp@d.umn.edu |
| Visit: | Kirby Plaza 165 |
| Hours: | View hours |
| MultiMedia Hub Library 260 |
|
| Assistance for editing videos, audio, & photos. | |
| Call: | x6087 (on campus) 218-726-6087 |
| Email: | mmedia@d.umn.edu |
| Visit: | Library 260 |
| Hours: | View hours |
Educational Technology Support
| Learning Technology Consultants | ||
| Assistance with technologies and tools to enhance, adapt or transform the student learning experience. | ||
| Call to request support: |
x8847 (on campus) 218-726-8847 |
|
| Email to request support: |
et-itss@d.umn.edu | |
| Visit: | Make an appointment by emailing et-itss@d.umn.edu or see our drop-in schedule. | |
Billing Assistance
| ITSS Main Office Kirby Plaza 386 |
||
| Assistance with billing questions. | ||
| Call: | x7587 (on campus) 218-726-7587 |
|
| Email: | itss@d.umn.edu | |
| Visit: | Kirby Plaza 386 | |
| Hours: | Monday - Friday, 8:00 am - 4:30 pm | |
| Mailing address: | Kirby Plaza 386 1208 Kirby Drive Duluth, MN 55812-3095 |
|
| Rates: | View our Rates and Fees | |
| Accounts: | View our central system account types | |
Services & Locations
- ITSS Main Office, Kirby Plaza 386
- ITSS TechCenter Help Desk, Kirby Plaza 165
- Multimedia Hub, Library 260
- Full access labs
- Basic access labs
Contact Information
Following is contact information for some of our most frequently requested services. For a complete listing of ITSS services and contacts, please see ITSS Department Directory.
| Contact | Location | Hours | Number (218) |
| Main Office | KPlz 386 | 8:00am - 4:30pm | 726-7587 |
| Help Desk | TechCenter, Kplz 165 | Hours | 726-8847 |
| Computer Maintenance | TechCenter, KPlz 165 | Hours | 726-6222 |
| AV Equipment Checkout | TechCenter, KPlz 165 | Hours | 726-6222 |
| Computer Labs | Locations | Hours | Lab phones |
| MultiMedia Hub | Lib 260 | Hours | 726-6087 |
