Telephone and Voicemail

Voice Services provides telecommunication solutions that support the mission of the University of Minnesota Duluth. The included service offerings are demand-driven, user-focused and ensure that telephones, peripherals, applications, and communications get delivered intelligently, meet security requirements, and work appropriately. Voice Services includes:

• Desk phones
• Softphones for your laptop or mobile phone
• Voicemail
• Conference calling
• Call centers and automated attendants
• Fax service
• Public phones

We also support the related circuits that provide on-campus, local, long distance, and E911 calling.

Legacy & New Service

We currently have 2 types of services:

• Avaya: Legacy phone service that is being phased out.
• Zoom: New phone service that will replace the Avaya service.

Request Service

To request service, submit a service request.