TechCenter Help Desk
Kirby Plaza 165
Duluth, MN 55812
United States
ITSS desktop and computer maintenance support staff provide device management for Apple, Windows and Chromebook. We also offer a hardware purchasing program that streamlines the process for departments to purchase new computers, devices and peripherals.
Active Directory (AD) services provides desktop authentication to the network using your University Internet/email ID and password, the ability to easily share and update standardized security policies and software, and network file and print services.
Jamf device management services provides desktop authentication to the network using your University Internet/email ID and password, the ability to easily share and update standardized security policies and software, and network file and print services.
Fleet management services provide departments with the ability to centrally manage devices and associated applications for instructional and departmental use.
ITSS and UMD Stores have collaborated to offer a hardware purchasing program that streamlines the process for departments to purchase new computers, devices and peripherals. Working closely with our Apple and HP vendors, we have put together a selection of competitively priced computers and accessories to meet any need, whether it is economy, portability or speed. Simply review the current list of devices and send us an email with your choice. We'll take care of the rest, from ordering it, configuring it to meet University standards, and even delivering it if you wish.
When it comes to information and technology, one of the best ways to protect your device, your data, and the University, is by staying current with the latest software updates. ITSS, in partnership with the Office of Information and Technology (OIT), continues to improve the timeliness and effectiveness of software updates, and keep your applications (like Office) and your Operating Systems (like Windows and macOS) running the latest versions.