TechCenter Help Desk
Kirby Plaza 165
Duluth, MN 55812
United States
UMD's Academic Technology Team supports solutions for teaching and learning in classrooms, computer labs, and the virtual environment.
Our team of Academic Technologists, Audio-Visual Specialists, and Instructional Designers can:
- facilitate the creation of instructional video and audio content,
- assist in the design of courses, modules, and assignments, and,
- help faculty and instructors connect to systemwide teaching support resources and events.
We actively support university-sponsored academic technologies and resources.
Our Services
Faculty Tech Support
Open a ticket, join a drop-in session, or book an appointment to get assistance with academic technology tools and platforms used for teaching and learning.
Course Design
Instructional designers are available to partner with you to explore how to design or redesign one or more aspects of a course.
Audio Visual
The ITSS Audio Visual Team designs, installs, maintains, and supports Audio Visual (AV) technology on campus. Learn more about this technology and how to integrate it into your courses by reaching out to our team or exploring out webpages. UMD’s General Purpose Classroom (GPC) AV equipment includes projectors, microphones, document cameras, podiums, interactive displays, cameras, wireless presentation, and more.
Multimedia Services
Discover options for equipment checkout, LinkedIn Headshot photos, and Adobe Creative Cloud Access.
Instructor Development and Events
Find the latest updates on a variety of in-person and online workshops offered by the University of Minnesota available throughout the academic year.
Student Support
ITSS offers support to students for University-supported tools. Students may contact the ITSS Help Desk for support, or these tools are also supported at the University level by the Twin Cities Helpline.