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Kathy Neff
Kathy Neff
Professional Title
Administrative Assistant
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Academic Technology
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Academic Technology Support for Faculty
Drop-Ins
AT Appointments
Course Design Consultations
Academic Technology Support for Students
Academic Technologies and Tools
Getting Started with Canvas at UMD
Instructor Development and Events
ITSS Canvas Demos
#ThingsWorthSharing
AI at UMD
Application Development
Digital Signs
LinkedIn Portrait Photos
MediaHub Checkout
Adobe Creative Cloud Access
Reserve iMac Lab & Studios
1:Button Studio
VR at UMD
VR Apps
Computer Labs
How to Access Lab Software
Lab Software and Access
Printing
Computer Maintenance
On Site Delivery & Set up Service
Secure Device Disposal
Virus and Malware Removal
Rates & Payments
Device Management
Active Directory for Windows
Requesting & Accessing Storage
Restoring Files
Installing Software
JAMF Pro for Mac
Accessing Files
Installing Software via Self Service
Mac FileVault2 Encryption
Fleet Management (iOS & Chromebook)
Hardware Purchasing Program
Accessing AD Drives Remotely
Application & OS Updates
Upgrade to Windows 11
Data Storage
Database & Server Support
Server Support & Maintenance
Managed Database Service
Email and Google Apps
Internet ID / Account
UMD Google Groups
MediaHub
Network & Wireless
Wired Ethernet Access
Wireless Access
Guest and Summer Access
Forgetting a Wireless Network
VPN: Virtual Private Network
Apple iOS Cisco Secure Client
Chromebook and Android Cisco Secure Client
Cisco Secure Client Installation Guide for unmanaged macOS Devices
Windows AnyConnect Client
Printing
Student Computer Labs - Pay Per Print
Mac - Adding a Network Printer
Network Printer Configuration
Windows - Active Directory Printing
Service Level Agreements
ITSS Service Management - Incident Response
Application Development & Support Services
Classroom and Event Support
Data Integration Services
Email Infrastructure Support Services
End User & Computer Device Support
iOS Fleet Management Service
Managed Data Storage and Secure Backup
Managed Print Services
Mass Email and Survey Services
Network Services
Reporting & Analysis Services
Server and Database Hosting Services
Voice Services
Web Hosting and Content Management Support
Software
ArcGIS
JMP
MATLAB
Read&Write
Chrome: Download & Install
Mac: Download & Install
Windows: Download & Install
Windows Software Center: Install
Tools, Part 1
Tools, Part 2
Tools, Part 3
SAS
SPSS
Wolfram Mathematica
TechCenter Help Desk
Telephone and Voicemail
Avaya Phones
Avaya FAQs
Zoom Phones
Test Scoring and Evaluations
Exam Scoring
Course Evaluations
Training and Workshops
Workshops
eClasses
Accessibility 101
Accessibility 102
Web Accessibility 103
Web Accessibility 104
How an eClass Works
Characteristics of a Successful eClass Participant
Guidelines for a Successful eClass Experience
Self-Paced Training
Outside Training Vendors
Online Training Materials
Mailing List and Newsletter
Web Hosting & Content Management
Drupal Service at UMD
Personal Web Sites
Web Accessibility
Classroom Technology
Classrooms
Connecting to Classroom Displays
Interactive TVs
Large Venue Cameras
ABAH 225
ABAH 235
ABAH 245
ABAH 425
ABAH 435
ABAH 445
BohH 090
BohH 104
BohH 108
BohH 112
BohH 343
BohH 346
ChPk 122
ChPk 202
ChPk 204
Chem 150
Chem 155
Chem 200
Chem 251
CinaH 102
CinaH 106
CinaH 224
CinaH 308
CinaH 316
EduE 16
EduE 17
EduE 20
EduE 32
EduE 36
EduE 40
EduE 50
EduE 51
Engr 118
Engr 177
Engr 280
Engr 290
H 314
H 403
H 464
H 470
H 480
H 484
H 490
HH 216
HH 306
KPlz 309
KPlz 311
KPlz 312
KPlz 385
LSBE 118
LSBE 125
LSBE 129
LSBE 135
LSBE 165
LSBE 225
LSBE 229
LSBE 233
LSBE 237
LSBE 265
LSci 175
LSci 185
MWAH 177
MWAH 191
MWAH 195
MonH 070
MonH 080
MonH 203
MonH 206
MonH 208
MonH 209
MonH 239
SCC 021
SCC 120
SCiv 231
SCiv 265
SSB 115
SSB 216
SpHC 207
SpHC 208
SpHC 210
VKH 115
VKH 221
Microphones
Wireless Presentation Using Airtame