ITSS and UMD Stores have collaborated to offer a hardware purchasing program that streamlines the process for departments to purchase new computers, devices and peripherals. Working closely with our Apple and HP vendors, we have access to a selection of competitively priced computers and accessories to meet any need, whether it is economy, portability or speed. Simply discuss your needs with your local IT professional or supervisor and complete the request form. We'll take care of the rest, from ordering it, configuring it to meet University standards, and even delivering it if you wish.
Benefits
Benefits of the hardware purchasing program include:
- Streamlined process for ordering one or multiple devices.
- Competitive pricing with direct purchasing and support from the device vendors.
- Standardized hardware and components to ensure seamless integration into our managed Active Directory (AD) and JAMF services.
- Access to basic and extended warranties (through manufacturer and 3rd Party warranty partners) to cover accidental damage as well as standard repairs.
- Onsite repair services at the ITSS TechCenter with staff that are Apple and HP Certified partners, enabling faster turn-around time.
- Guaranteed technical support from ITSS during the warranty life cycle of the device.
- Secure recycling at the device's end of life.
Models and Pricing
The Computer Corner maintains pricing on models if you'd like a general idea of what to expect. We will select a suggested model for you based on your Primary Device Replacement form answers. You will receive a final quote to approve before orders are submitted. Pricing and actual inventory items are subject to change.
Generally speaking, standard devices include Apple desktops and laptops or HP Business level desktops and laptops. We do have the ability to order specialty machines if needed for a particular purpose.
Accessories
ITSS can assist in ordering accessories such as docking stations, mice, keyboards, and monitors. Please mark the form to indicate you are interested in these extra items and we will work them into your quote. If you are requesting extra monitors, please let us know if you would prefer the standard 24" options or the larger 27" options.
Getting Started
Ordering a new computer through this process is quick and simple:
- Discuss your computer needs with your local departmental IT contact or supervisor.
- Complete the Primary Device Replacement form indicating the kind of computer you need for your work.
- You will receive a follow up email with a quote for the item(s) requested.
- Approve the quote or work with ITSS staff to fine tune the details.
- ITSS will coordinate with UMD Stores to order the computer, take delivery on arrival, and configure it via SCCM / Jamf to meet all University security standards.
- Stop by the ITSS TechCenter to pick up your computer, or request delivery and set up in your office.
Questions?
If you have questions about this process, please contact the ITSS Help Desk ([email protected], (218) 726-8847) to start a conversation.