UMD Phones Will Require 10-Digit Dialing in Support of Suicide Prevention Hotline

May 27, 2022

Starting June 8, 2022 local calls made using the UMD campus phone system will require users to dial 10-digits.

You have probably already encountered a change to 10-digit local dialing on your personal cell phone and/or landline. UMD campus phone system will also require users to dial 10-digits starting June 8.

What Happens On and After June 8, 2022?

  • You must dial local calls with 9 + 218 + phone number.
  • Local calls dialed with only 7-digits may not be completed.
  • A recording may inform you that your call cannot be completed as dialed if you don't use 10-digits.
    • If you get this recording, hang up and dial again.
    • Use the area code with the 7-digit phone number.
  • Long distance calls to 218 numbers will continue to be dialed 9+1+218 +phone number.
  • Local calls to Wisconsin will continue to be dialed 9+715 +phone number.

For details please visit Dialing Plan for UMD (New).

Why is 10-digit Dialing Required?

On July 16, 2020, the FCC adopted an Order (FCC 20-100) approving the designation of 988 as the 3-digit abbreviated dialing code for the National Suicide Prevention Lifeline.

In all area codes where 988 is a working prefix, which includes the 218 area code, local calls will have to be dialed using 10-digits. This change affects 82 area codes in 36 different states. The FCC ordered that these area codes must be changed to 10-digit local dialing to ensure everyone is able to reach the National Suicide Prevention Lifeline using the 3-digit 988 code by July 16, 2022.