You are here

Wireless Access

As part of the University of Minnesota's system-wide Next Generation Project (NGN), UMD WiFi networks have changed. UMD now has two wireless service options available:

  • eduroam: secure WiFi access for current students, faculty and staff
  • UofM-Guest:  preferred WiFi access for non-University guests

eduroam

eduroam (education roaming) provides a secure, encrypted connection between your device and the wireless access point. eduroam is the secure WiFi access for current University students, faculty and staff.  Additionally, eduroam allows you to use your UMD WiFi authentication at any eduroam hotspot in the world and join instantly and securely.

Here are full instructions for connecting to the eduroam network, as well as troubleshooting steps.

UofM-Guest

UofM-Guest is the preferred network for guests at the University of Minnesota, including alumni and former University employees.

Here are instructions on connecting to UofM-Guest.

Alumni WiFi connection

If you're alumni or a former University employee and are having problems connecting to the UofM-Guest WiFi, please contact the ITSS TechCenter HelpDesk at 218-726-8847 and request a WiFi account reset.

Manual registration

If your device does not have a web browser, or if you cannot use a web browser until after your device is connected to the internet (e.g. DVD players, Nintendo Wii, etc.) you can manually register the device on UofM-Guest.   For complete instructions, see:  Register a personal device for WiFi Access

Devices with known issues

ITSS does not place limitations on the types of devices you may use on our network, nor do we restrict traffic by type. Routers and other networking devices are the major exception to this rule. Because of the disruptions they cause, personal wired or wireless hubs and routers are not allowed on the University's network.

ITSS can help get your device registered on the UMD network, but we can't guarantee that it will work. Many devices designed to work easily on a home network don't mesh well with the type of network designed to be used by 10,000+ people. While we'd love to have everything work perfectly, our resources are finite, and therefore our support is focused on uses that support an educational mission.

Devices with known issues connecting to or functioning properly on the UMD Network:

The UMD network is comprised of many subnets. Some devices require that they are on the same network subnet to communicate with each other; on our Enterprise wireless network, there's currently no way that we can guarantee that all of your devices will end up on or stay on the same subnet - even when in the same room. Sorry! Some of these include:

    • Apple AirPlay
    • Chromecast
    • Time Capsule
    • Wii's
    • PS4 - First Generation
    • Nintendo 3DS and 2DS - The DSes have struggled in the past. The older DSi's seem to work well, though.
    • Wireless Printers - We recommend using a good old fashioned USB cable or one of the campus printers. Please disable your printer's WiFi to reduce the wireless networks and noise!

Recommended WiFi Adapters

We recommend dual band WiFi adapters as our wireless network supports AC wave 2 standards.  The dual band will give users a better overall experience.